english

Extr@mation.com     { 14 November 2018   }

Extr@mation logo.

How can Extr@mation help you?
Find out how we can help your business.

Untitled Document
ID 944679
item_title (IT) Dynamics CRM/365 Project Manager
item_link http://www.jobserve.com/de/en/R7FC67C0C26251826.jsap
item_desc
Rate: 500 - 550 per Day   Location: City of London   

Role Purpose Instant are embarking on the implementation of a new single CRM - Dynamics 365, replacing two Legacy systems. As the CRM project manager, you will be responsible for ensuring the successful delivery of the project in accordance with the agreed scope and within the agreed time, cost and quality constraints. This is a hands-on role where you will be involved with many aspects of the project life cycle but with a prime focus on project management and business change management to ensure successful adoption. Subject to time commitments you may also work on other technology/digital initiatives within The Instant Group. Key responsibilities Reporting to the CTO, you will be the Project Manager for Instant's Single CRM project, with day to day responsibility for the successful delivery of the project and ensuring the business benefits are met. Business/Change management: Managing change in a structured and controlled manner to ensure the business benefits are realized. Building key relationships with project stakeholders of all level of seniority. Extensive stakeholder engagement and communication using both formal and informal channels. Listening, ensuring concerns are understood and feedback is delivered Good news is promoted, and resistance addressed to ensure successful adoption. Ensuring that deliverables are fit for purpose and fully meet business requirements. The business and external users are fully prepared for the new system and ways of working. Team Management: Matrix management of a multi-disciplinary project team including but not limited to the; development partner, product consultants, business analyst(s), data analyst, test and trainers. Providing management in a supportive environment for the team with clear understanding of roles, responsibilities, timescales, deliverables and quality criteria. Providing coaching, mentoring and best practice guidance in support of the project deliverables. Fostering a positive, consultative and collaborative team culture. Ensuring regular and productive team communication. Project planning, control and governance: Ensuring the requirements are representative and the requirements & design are fully approved. The project plan is constructed from the project subject matter experts, approved and tracked. The budget is approved and maintained Updates and progress are communicated to the project steering group Escalations and approvals are made when project exceptions are highlighted that might impact the project plan, budget and scope Maintaining a full audit trial of project decisions and the change control register Risk & Issue Management: Collaborating with the project team and business to highlight and analyse key project risks and issues. Escalating and/or reporting on priority items as required Ensuring action is taken to approve and deliver mitigating corrective measures Supplier Management: Building positive and effective relationships with the project's suppliers Ensuring
 
Rate:500 - 550 per Day
Type:Contract
Location:City of London
Country:UK
Contact:Alice Mitchell
Advertiser:Resource Solutions - The Instant Group
Reference:JS-CRM365AM
guid http://www.jobserve.com/de/en/R7FC67C0C26251826.jsap
item_pubdate 05/11/2018
isExternal True
JobFeedType crm

^ Top | Copyright © Extr@mation Ltd. (2000 - 2018) | css | xhtml